Refund Policy

1. Refund Request

  • How to request a refund: To request a refund, please contact us at [email protected].
  • Timeframe for Request: Refund requests must be submitted within 120 days from the receipt of our email confirming the successful payment. After this period, refunds will not be approved.

2. Evaluation of Your Request

Response Time: Once received, your refund request will be processed immediately and a refund will always be issued. Please note that our response may take up to 24 hours.

3. Refund Eligibility

  • Multiple Orders: If you are requesting a refund for several documents, each request must be submitted individually.

4. Refund Timeline

  • Processing the Refund: Once your refund is approved, it will be issued within 24 hours using the same payment method you used to pay for our services.
  • Confirmation: A confirmation email will be sent to you as soon as the refund is processed.
  • Payment Processing Time: Depending on your payment provider, the refunded amount may take up to 10 business days to appear in your account.

5. Additional Information

If you require further information about our Refund Policy, please contact us using the contact form.